<html><head><meta http-equiv="Content-Type" content="text/html charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">Hi Shyamal,<div class=""><br class=""></div><div class="">Please share with us the SLA you signed with Apple that guarantees you any level of paid support with regards to Swift, or alternatively an invoice that shows us how much you paid for a license to use the Linux port of Swift.</div><div class=""><br class=""></div><div class="">Best regards,</div><div class="">Austin</div><div class=""><br class=""><div><blockquote type="cite" class=""><div class="">On Sep 13, 2016, at 7:24 PM, Shyamal Chandra via swift-users <<a href="mailto:swift-users@swift.org" class="">swift-users@swift.org</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><div dir="ltr" class="">Hi Shawn,<div class=""><br class=""></div><div class="">Could you give me examples of what I said was clearly "unprofessional"? Two months for a bug because open source is "do it yourself". This sounds like a crappy support team by a large multinational company that open sources non-functional Linux ports of its language. I gave clear examples and bugs so I don't understand why you are getting defensive and hammering me with the "unprofessional" word. First, address the issues and the bugs; I gave you clear examples and you circumvent those issues and flag the post because you don't want to confront that the tooling is buggy and flaky.</div><div class=""><br class=""></div><div class="">I believe that a company of Apple's stature is unprofessional when they deliver buggy code to their customers that they pay money for. Before you respond to this message, please address the bugs that I hyperlinked and the forum question problem. You are wasting my time.</div></div><div class="gmail_extra"><br clear="all" class=""><div class=""><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr" class=""><div class="">Thanks!</div><div class=""><br class=""></div><div class="">Best,</div><div class=""><br class=""></div><div class="">Shyamal Chandra</div><div class=""><a href="mailto:shyamalc@gmail.com" target="_blank" class="">shyamalc@gmail.com</a></div><div class="">Linkedin: <a href="http://www.linkedin.com/in/shyamalc" target="_blank" class="">http://www.linkedin.com/in/shyamalc</a></div><div class="">Phone: 620-719-9064</div></div></div></div>
<br class=""><div class="gmail_quote">On Tue, Sep 13, 2016 at 9:16 PM, Shawn Erickson <span dir="ltr" class=""><<a href="mailto:shawnce@gmail.com" target="_blank" class="">shawnce@gmail.com</a>></span> wrote:<br class=""><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">You message are really coming across with an unprofessional tone. I understand you are frustrated but folks inside and outside of Apple have been working their butts off and frankly deserve a little more civility.<br class=""><br class="">Anyway, the Linux side of things is very much an open source - do it yourself - type of thing at this time. I am sure folks would love to have the issues and short coming addressed but need folks to step forward.<br class=""><br class="">If you would like to talk specifics about swift issues you are having a fair number of folks are on this list and possibly could help.<br class=""><br class="">Also note Apple folks are likely a little burned out right now with all of the crazy work closing out - as best they could - on Swift 3 and Xcode 8, etc. so they may not be the quickest to respond.<br class=""><br class="">-Shawn<br class=""><div class="gmail_quote"><div class=""><div class="h5"><div dir="ltr" class="">On Tue, Sep 13, 2016 at 6:53 PM Shyamal Chandra via swift-users <<a href="mailto:swift-users@swift.org" target="_blank" class="">swift-users@swift.org</a>> wrote:<br class=""></div></div></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div class=""><div class="h5">I am not arguing; I am bringing up defect in the Apple way of handling bugs for Swift, Xcode, and Playgrounds. Am I supposed to wait for eternity?<span class=""></span><br class=""><br class="">On Tuesday, September 13, 2016, Jens Alfke <<a href="mailto:jens@mooseyard.com" target="_blank" class="">jens@mooseyard.com</a>> wrote:<br class=""><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="word-wrap:break-word" class=""><br class=""><div class=""><blockquote type="cite" class=""><div class="">On Sep 13, 2016, at 6:27 PM, Shyamal Chandra <<a class="">shyamalc@gmail.com</a>> wrote:</div><br class=""><div class=""><span style="font-family:Alegreya-Regular;font-size:15px;font-style:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;float:none;display:inline!important" class="">Do you really think that is a viable option again?</span><span style="font-family:Alegreya-Regular;font-size:15px;font-style:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px" class=""></span><br style="font-family:Alegreya-Regular;font-size:15px;font-style:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px" class=""></div></blockquote></div><br class=""><div class="">No, you’re right. Reporting bugs is clearly the least viable option, except for all the other options* (like arguing on mailing lists.)</div><div class=""><br class=""></div><div class="">—Jens</div><div class=""><br class=""></div><div class="">* With apologies to Winston Churchill</div></div></blockquote><br class=""><br class="">-- <br class="">Sent from Gmail Mobile<br class=""></div></div>
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